View a Cloud Container in the Control Panel and you'll see more detailed information about container maintenance in the Manage tab, depending on whether your server is managed or unmanaged, and the type of container you're looking at. Service containers are excluded from the automatic patching routines that apply to managed servers.
Anyone creating a new SiteHost account will be emailed a six-digit confirmation code, which replaces the old email verification step. Each login after that will also involve an email code, unless you switch to an authenticator app (the KB explains how). New accounts will be unable to opt out of two-factor authentication.
Cloud Container labels can now include unicode characters, which means that macrons and other diacritics are supported. In situations like containers labelled with internationalised domain names (IDNs), this keeps things properly aligned.
A new option lets you receive two-factor authentication (2FA) codes to your email inbox, if you'd rather not use an authentication app. Read all about 2FA in the Knowledge Base.
Container cloning has been a feature of managed Cloud Containers for years, but until now it wasn't available for custom images. There are now no restrictions on the containers you can duplicate, so long as your Cloud Containers are managed by us. The next step, overwriting custom containers, remains a work in progress. Read about Container cloning on the Knowledge Base.
Add a new Cloud Container server (either standard or High Performance) and you'll be allocated 5-15GB more storage than before. That's because, as the blog explains, some files and data that wouldn't have counted against your limit in the past will now be stored where they belong. We are also in the progress of bringing every other Cloud Container server into line with the new plans.
When you're managing DNS zones for any domain that has been hosted elsewhere, a handy little 'Import' button will search for A, CNAME, TXT, and MX records to automatically add for you. This gives you a handy a headstart on your data entry, but please check what does (and doesn't) come through. The blog has more, including the tool's limitations.
Also known as Noble Numbat, Ubuntu 24.04 is the latest long-term support (LTS) release. This upgrade, which applies to every Cloud Container server, guarantees standard OS support through to 2029. It also boasts the new 6.8 Linux kernel, security improvements (bye-bye TLS 1.0, 1.1 and DTLS 1.0), an updated Docker package, a solution to the 2038 problem, and a number of other improvements.
After switching payment gateways we accidentally stopped accepting non-alphabetical characters in cardholder names. That's fixed up now.
Almost any SiteHost customer can easily add more storage or RAM, but not if you're already on the largest possible plan (like a 12 core, 32GB Cloud Container server; or a 30 core, 120GB High Performance Linux VM). So those of you who are fully maxed out will no longer see the standard upgrade options. (If you're looking for an extra boost to standard Cloud Containers or VMs, High Performance plans are your friend).
From today, all credit card payments will be handled by a new payment gateway. We switched because our previous gateway was about to impose some unwanted changes. Almost every credit card was securely migrated and will continue working as usual, but a small number of customers will need to re-enter their card details. Sorry for the hassle.